Emails with the following subject line:
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Modified on: Thu, 12 Sep, 2024 at 10:26 AM
- Booking Failure Alert! Please read details below
- (tech auto emails to SUPPLIER for bookings that failed on our end) - auto closed
- If supplier responds that booking is confirmed on their end, update ticket properties
- Assign agent to CS Tech (Jade) or if Jade is not on shift assign ticket to 2IC.
- RTX Booking ID xxxxxxxx Booking Failure Notification
- (tech auto emails to CLIENTS for bookings that failed on our end) - auto closed
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