FAQ

How do we get the correct reference ID of Veturis as a supplier?
The supplier reference ID of Veturis is the last 10 characters from the supplier reference ID on Admin Portal. Sample booking ID: 4r5w19wd Supplier ...
Fri, 18 Oct, 2024 at 12:07 PM
When will the 100% penalty incur for bookings with unclear cancellation policy?
RT as Supplier For unclear cancellation policy or those without exact time when it will incur 100% penalty, for RT as supplier, 100% penalty falls under...
Fri, 24 Jan, 2025 at 11:02 AM
What to do if the client keeps on asking for an update and reopening my resolved ticket with new ticket via automation?
Send the canned response below and make sure to modify the template adding the ticket number and email subject. Resolve the ticket afterwards. 
Fri, 24 Jan, 2025 at 11:09 AM